Shipping Policy

When we commit to send documents or parcels to our parties, all orders placed via prepaid mode (Credit Card, Net Banking and Debit Card) shall be serviced to the client at the shipping address provided by them to us.

Time frame to process an order

Your order will be shipped within three working days from the date of processing to your registered shipping address with us, and the delivery of the order will be done within 3-10 days, depending upon the location.  We make every effort to process your order as quickly as possible. The shipments will be made through agencies preferred by the client.

Non-delivery of Parcel

Incorrect Address: We recommend validating the shipping address before confirming the same on our website. We do not take responsibility if the delivery address provided is incorrect.  We will consider the order status closed if a package is returned to us because the address is incorrect or outdated. Please carefully check to ensure that you have entered your current and correct address.

Address Format: If you supply a Post Office Box for your shipping address, most shipment companies might be unable to deliver your package. We will try to curb this problem before shipping by taking an alternate address from you. If the alternate address is not available to us, the order shall not be processed, and we will consider the order status closed.

Failed Delivery Attempts: Shipment companies shall make three attempts to deliver your package, and post unsuccessful delivery, after these attempts, we will consider the order status as closed.

Refused by Recipient: If you refuse to accept the package because you think it was sent to you by error, the parcel will be returned to us as deliverable. The order will be considered closed after confirming your decision by mail or phone.